RQC Group Grows with Docebo, WordPress & WooCommerce Integration

Since partnering with Educontinu, RQC Group has been able to fully scale its e-learning sales without the administrative burdens they previously faced.

Thanks to a smart integration between Docebo LMS and WooCommerce, large clients can now easily purchase training for their entire staff in a fully automated process without manual intervention.

How it started

RQC Group is a financial compliance industry leader with locations in London and New York, offering compliance consulting, regulatory hosting and e-Learning services.

Since its founding in 2007 by Robert Quinn, the company has remained dedicated to growth, helping as many clients as possible and making a positive impact in its field.

RQC Group was thriving, so it decided to expand its offerings by incorporating Docebo e-learning solutions, combining its expertise with innovative training courses.

Troubling problems for RQC’s e-commerce efficiency

This decision proved beneficial, but eventually, RQC Group encountered a significant challenge.

Previously, only individual users purchased their training courses, which worked well.

However, when companies attempted to purchase multiple training programs simultaneously, the process became problematic.

RQC Group devised a temporary solution that required clients to collect employee details in an Excel sheet, which was then sent to RQC Group for manual processing.

This approach was inefficient and hindered both the customer experience and the company’s goals of growth and scalability.

Recognizing this, RQC Group sought a more efficient solution to free up time for activities that would further drive their business forward.

Looking for the solution

With LMS optimization in mind, RQC Group reached out to Docebo for advice.

Docebo recommended its ‘Out of the Box’ e-commerce extension and introduced them to a third-party premium partner, Educontinu.

We (Educontinu) began discussions with RQC Group and raveled to London to conduct an in-depth LMS health check. After we identified specific bottlenecks in their current LMS setup, particularly in the areas of scalability and manual processes.

Our recommendation where clear: rather than relying solely on Docebo’s existing solution, we advised integrating WooCommerce with Docebo LMS through a customized approach.

This would allow for bulk purchases, automated enrollment, and a more seamless experience for both clients and administrators.

Bulk enrollment for every course

As discussed, we started the implementation step-by-step, focusing on both customer experience and operational efficiency.

Adjustments included refined branding, streamlined enrollment rules, and automated notifications—all designed to enhance online training sales.

The integration between Docebo, WordPress, and WooCommerce now allows companies to purchase multiple training programs on RQC Group’s e-commerce platform, with automated volume discounts and without any manual intervention.

Employees are registered automatically and linked to the appropriate training program as part of the e-commerce process.

Additionally, Educontinu linked the system with TrustPilot and Webhooks to trigger automated course-review emails upon course completion, while providing ongoing support for day-to-day administration and any technical challenges with Docebo LMS.

“It was a pleasure working with Educontinu during the switchover. They were so responsive to our needs and their support is appreciated by all of us. It now works very smoothly and looks gorgeous. We certainly couldn’t have done it without them! We are happy to be working together”

• • Debbie Anderson, Operations Manager at RQC Group

From challenges to a successful result

Since partnering with Educontinu, RQC Group has achieved remarkable results that transformed their e-learning sales process:

• Reduction in administrative workload (excel), freeing up time for more important activities, that have direct impact on their growth.
• Increase in training program sales, thanks to streamlined purchasing and bulk enrollment automation.
• Enhanced customer experience with an automated, frictionless checkout process and instant employee registration for bulk purchases.
• Valuable customer insights gathered through integrated TrustPilot reviews, supporting continuous improvement of training offerings.

With Educontinu as a trusted partner, RQC Group is scaling confidently to meet growing compliance training demands. This partnership not only solved immediate challenges but also set a strong foundation for future success—proof that scalable growth is within reach with the right support.

“Since we’ve been working with Educontinu, we’ve only seen blue skies. The sale of our training courses runs smoothly and ensures the desired growth.”

• Robert Quinn, Founder and CEO of RQC Group

Ready to scale your e-learning sales with a tailored LMS integration?

At Educontinu, we specialize in creating seamless integrations like the one for RQC Group, helping businesses automate processes, enhance customer experiences, and drive growth.

If you’re looking for a custom solution to optimize your LMS and streamline bulk enrollments, we’d love to help you too.

We’re open for anything, so don’t hesitate to contact us!