Docebo & WooCommerce integration: RQC Group case study
In this Docebo & WooCommerce integration: RQC Group case study, we show how Educontinu improved efficiency for RQC Group’s online training programs.
Founded in 2007, RQC Group is a leading financial compliance consultancy, headquartered in London with an office in New York. The company specializes in FCA, SEC, and CFTC/NFA compliance consulting. They also offer regulatory hosting and e-Learning services. Through Docebo LMS, RQC delivers compliance training programs to ensure financial authorities are met. They serve clients in both the UK and the US, using the capabilities of Docebo LMS to power their e-learning programs.
"Since we've been working with Educontinu, we've only seen blue skies. The sale of our training courses runs smoothly and ensures the desired growth."
Robert Quinn
Founder and CEO of RQC GroupDocebo & WooCommerce integration: RQC Group case study
In this Docebo & WooCommerce integration: RQC Group case study, we show how Educontinu improved efficiency for RQC Group’s online training programs.
Founded in 2007, RQC Group is a leading financial compliance consultancy, headquartered in London with an office in New York. The company specializes in FCA, SEC, and CFTC/NFA compliance consulting. They also offer regulatory hosting and e-Learning services. Through Docebo LMS, RQC delivers compliance training programs to ensure financial authorities are met. They serve clients in both the UK and the US, using the capabilities of Docebo LMS to power their e-learning programs.
The Challenge: Inefficient Course Sales for Multiple Users
This Docebo & WooCommerce integration case study highlights a key issue RQC Group faced. While Docebo’s e-commerce app worked well for individual purchases, it didn’t meet the needs of businesses buying training for multiple employees. The process of managing bulk purchases manually with Excel sheets became time-consuming. This slowed growth and limited RQC Group’s ability to scale. Additionally, as their course offerings expanded to include FCA, SEC compliance, financial crime, and cyber security, the limitations became more evident. It was clear that better integration with Docebo LMS was necessary.
Educontinu’s Solution: Seamless WooCommerce Integration
Educontinu conducted an LMS Health Check to find the bottlenecks in the system. We delivered a custom solution by integrating Docebo LMS with WooCommerce. This new setup allowed RQC Group to handle bulk purchases more smoothly. Companies could now buy multiple training programs at once. Volume discounts and automatic employee registration were also added, eliminating the need for manual work. This integration greatly improved both the purchasing process and backend operations for the administrative team. Along with these changes, we refined the branding, course notifications, and enrollment rules to further enhance the user experience within Docebo LMS.
Engagement Through TrustPilot and Webhooks
Enhancing Customer Feedback and Engagement
Part of this Docebo & WooCommerce integration: RQC Group case study involved boosting engagement. Educontinu integrated TrustPilot and Webhooks into the system. Automated emails were set up to collect reviews after users completed a course. This feedback not only helped improve the system but also strengthened RQC’s online credibility.
Ongoing Support and Scalability
Sustained Growth with Educontinu’s Support
Educontinu continues to support RQC Group’s Docebo LMS daily, handling both technical and administrative tasks. This Docebo & WooCommerce integration has provided RQC Group with a scalable, automated system. As a result, they can now focus on delivering high-quality compliance training, while saving time and resources. The improvements made to Docebo LMS have positioned them for sustained growth.
Results: Growth & Efficiency
Optimized Training Solutions for Long-Term Growth
The Docebo & WooCommerce integration: RQC Group case study shows how Educontinu’s solution allowed RQC Group to grow efficiently. Now, companies can purchase multiple training programs in one transaction. Employee enrollments are automatically managed, reducing the workload and allowing RQC Group to scale their training initiatives with ease—all through Docebo LMS.
Get in touch
Are you encountering similar issues with Docebo LMS? Or do you have any questions about improving user experience? Then please do not hesitate to contact us by phone on +31 30 207 2085 or by e-mail info@educontinu.nl. We will be happy to offer our advice on possible options.